Alter Platform
Settings

Help & support

Quick answers to common questions and where to get help.

Frequently asked questions

How do I change my goals, interests or skills?

In Settings → My profile. Each group has its own tab; you don't need to go through the questionnaire again. Press "Save changes" when you're done.

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How do I limit who can message me?

In Settings → Privacy & safety choose "Everyone", "Only my friends" or "Nobody". The rule applies immediately.

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How do I block or unblock someone?

Block from the person's profile or chat. The list of blocked people and the unblock button are in Settings → Messages & friends.

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I get too many notifications.

In Settings → Notifications switch off the kinds you don't need — messages, friend requests or project invitations.

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How do I change the colours?

Settings → Appearance has eight themes. When you're signed in, the theme is saved to your account and follows you to other devices.

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How do I find like-minded people?

The People page recommends members by shared goals, skills, interests and availability. Search finds people by name or @username.

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How do I create a project and assemble a team?

Create a project, describe what you're building and invite members from their profiles.

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How do I download my data or delete my account?

Both are in Settings → Account & security.

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